- ACTIVE LISTENING DEFINITION ARCHIVE
- ACTIVE LISTENING DEFINITION PROFESSIONAL
turning off your phone and talking in a quiet space) are other ways you can practice active listening. Summarizing what someone said in your own words and minimizing distractions (i.e.Active listening involves reflecting upon someone's words and responding with questions or feedback. Passive listening is when you hear a person's words without reflecting on what they've said or responding to them.
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ACTIVE LISTENING DEFINITION ARCHIVE
X Trustworthy Source PubMed Central Journal archive from the U.S.
ACTIVE LISTENING DEFINITION PROFESSIONAL
These strategies help you comprehend and retain information in professional and interpersonal settings, like meetings and conversations with your friends. X Expert Source Adina Zinn, MPAĬertified Career & Life Coach Expert Interview. Instead of listening passively, active listening encourages you to absorb information using specific techniques like eye contact, encouraging body language, and follow-up questions. It's a strategy you can use to better hear (and understand) what people are saying. This can help you formulate a respectful, well-rounded response, even if you disagree. Just try to hear them fully before formulating your response or tuning them out. It's totally okay to disagree with the speaker.You might be surprised to find you do agree with some of their ideas.
In the next marketing meeting, try to put your usual feelings aside and give your coworker a chance.
Perhaps you don't often agree with a colleague's marketing strategy. This can help you avoid tuning out their words because of something you think about them versus what they're saying. To hear them out, try your best to adapt your perspective according to what they're actually saying and be open to changing your mind. Going into a meeting or even a conversation with a friend, you might already have an opinion about what they have to say. The final A has to do with keeping an open mind as you hear the speaker. Asking good follow-up questions is another great way to show that you're actively listening to the other person. This can help the speaker feel more comfortable continuing to speak and can help you establish a rapport. For example, if your coworker uses hand gestures as they speak, try doing the same. If a colleague is speaking to you, try mimicking their body language. If you're in the audience of a lecture, communicate your attention by making eye contact with the presenter, nodding along, and writing down some key points in your notebook. Cues that can help you with this step include making eye contact with the speaker, nodding as they speak, giving them an encouraging smile, and mirroring their body language. Showing the other person that you're listening through verbal and physical cues encourages them to keep speaking and helps you focus on what the person is saying. The second A relates to communicating that you're listening to another person. If you can, reschedule the meeting or conversation so you can decompress and return with a new perspective.Īttention. 
This can be tough if you're distracted by something else that's put you in a bad mood or you're frustrated with the speaker. Spin that into a positive and think something like, "Marie has a much different skill set than me, so I can probably learn a lot from her presentation today." Maybe you don't have a ton in common with a coworker that's giving a presentation. Coming into a situation with a negative attitude can give you a bias that prevents you from hearing the other person, or it might distract you from listening at all. Try your best to approach conversations with a good attitude, and do your best to limit negative thoughts before you've fully heard what someone has to say. The first A has to do with keeping a positive mindset as you listen.
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